Legal

Privacy
Policy.

Last updated: July 26, 2025. This policy describes how we collect, use and disclose your personal information when you use our services.

📅 Last Updated: July 26, 2025

Overview

Aerobloc operates this store and website to provide you with a curated shopping experience (the "Services"). Aerobloc is powered by Shopify. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described.

Personal Information We Collect

We may collect or process the following categories of personal information depending on how you interact with the Services:

  • Contact details including your name, address, billing address, shipping address, phone number and email address.
  • Financial information including payment card information, transaction details and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including items you view, add to cart, or purchase, and your past transactions.
  • Communications with us including the information you include in customer support enquiries.
  • Device information including your IP address, browser type and unique identifiers.
  • Usage information including how and when you interact with the Services.

How We Use Your Information

We may use your personal information for the following purposes:

  • Provide the Services — to process payments, fulfil orders, manage your account, arrange shipping and facilitate returns.
  • Marketing and advertising — to send promotional communications by email or post, and to show you relevant online advertisements.
  • Security and fraud prevention — to authenticate your account and detect fraudulent or malicious activity.
  • Communicating with you — to provide customer support and maintain our business relationship with you.
  • Legal compliance — to comply with applicable law or respond to valid legal process.

How We Share Your Information

We may disclose your personal information to third parties in the following circumstances:

  • With Shopify and vendors who perform services on our behalf including payment processing, data analytics and shipping.
  • With business and marketing partners to provide advertising services.
  • When you direct or consent to disclosure to third parties.
  • With our affiliates or within our corporate group.
  • In connection with a business transaction such as a merger, or to comply with legal obligations.

Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit will be transmitted to and shared with Shopify as well as third parties. To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy.

Your Rights & Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information:

  • Right to Access — request access to personal information we hold about you.
  • Right to Delete — request deletion of personal information we maintain about you.
  • Right to Correct — request correction of inaccurate personal information.
  • Right of Portability — receive a copy of your personal information in a portable format.
  • Right to Opt Out — opt out of the sale or sharing of your personal information for targeted advertising.
  • Managing Communications — opt out of promotional emails at any time using the unsubscribe link.

If you reside in the UK or EEA, you may also have rights to object to processing, restrict processing, and withdraw consent where we rely on consent to process your information.

Security & Retention

We take reasonable measures to protect your personal information but cannot guarantee perfect security. How long we retain your information depends on factors such as whether we need it to maintain your account, provide services, or comply with legal obligations.

Children's Data

The Services are not intended for use by children. We do not knowingly collect personal information about children under the age of majority. If you believe a child has provided us with personal information, please contact us and we will delete it.

International Transfers

We may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of the EEA or UK, we will rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses.

Changes To This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this website and update the "Last updated" date. Your continued use of the Services following any changes constitutes acceptance of those changes.

Questions About Privacy?

Contact us at customerservice@aerobloc.com or write to us at:
5 Brayford Square, London, E1 0SG, United Kingdom

Contact Us